This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
INFORMATION USERS
If you open an account on our site or make a purchase, we need your contact information including your name, phone number, e-mail address and mailing addres to complete you transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interest, so that we can better understand and serve our users.
OUR USE AND DISCLOSURE OF YOUR INFORMATION
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.
The purpose of sending out special offers via email and tex. Your information will not be shared for any other purpose and will be kept secured.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
SECURITY
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
LINKED SITES
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
PURCHASE
1.-To ensure that your order is tailored to your area of preference confirm with the store Staff
Delightful Fruit Flowers.
For the dates Special Occasion and Holidays If formalizes a payment agreement on an order in our stores Spaces are limited per day, you can book your order with at least 20% of the total of your order, you must complete the payment of your order at the latest on Pick-up oo confirm your order.
2.-Ordering through our www.delightfulfruitflowers.com must be confirmed to you by a store personnel as received either via email or phone and receive an order confirmation number. An order through our website or by email (email) without a confirmation staff Store is invalid.
3.-The client must present your receipt and confirmation number, please have it available when the Pick-Up to expedite the pr. Cancellations or changes must be notified to the store Delightful Fruit Flowers who ordered your order within 48 hours before picked up from your order.
4.- Can request cancellation by email / fax, telephone or text. And having received a confirmation of your cancellation by a representative of Delightful Fruit Flowers.
5.-If you request a delivery service – We will not be responsible if the customer’s address or phone number is incorrect once it is confirmed by staff Delightful Fruit Flowers and so is validated by you when ordering. You can do verification of the data of your order at any time with the store personnel.
6.-Remember special occasions and in times Holidays consult before 3-5 days to ensure that we have the information needed to successfully complete their I asked.
7. At the time of delivery – If the person who will take delivery “recipient” is not in the agreed direction, at work or home; is inform the customer about the situation, it can authorize us to leave the product in the agreed direction or offer a new delivery address and so it will agree to comply with the additional charges will apply for this service delivery to a new address. As an option it will offer the picked up your order at the store and productsDelightful Fruit Flowers which ordered. We do not make refunds for services delivery and recipient if the person does not is in the agreed address, including whether the settlement and went on the delivery route and you are asking us to visit the store for the collection of their product. Or if the person who receives “recipient” does not accept the product you send for any reason. We are not responsible for changes in delivery addresses at least 48 hours before delivery and if the delivery fails to communicate with you or the recipient.
8. If you want to communicate to our stores can do so by calling the numbers below –
Main: (954) 568-7051 – ( 954) 566-5211
Area Miami : (305) 350-9023
Fax: (954) 566-5212
Tex Phone: 754-244-4953
Enviarnos un correo electrónico email – contact@delightfulfruitflowers.com
9. For the collected of orders in our stores – The receipt must say the day and time of delivery or pickup.
The collected should be made to established and not before time, because this production slated for the high volume of orders.
10. For any claim about your order you must do the same day made pickup or delivery of the product, you can put your complaint in contact@delightfulfruitflowers.com email or call us at (954) 568-7051
11. Delightful Fruit Flowers is not obliged to refund the customer the product delivered or collected and once out of our store; however, replace the product
purchased, if it is sealed and in the same good condition it was delivered or collected during the same business day delivery or picked up.
12.-Condition Product: Content, packaging and designs may vary, prices may vary by store and / or seasonal fruit, limited amount store. Other fees may apply, see Delivery Policy.
13.-Prices do not include (TAX). Other conditions apply. Boxes may vary by store. Content and design of products may vary. Limited inventory, consult nearest store for inventory availability. Prior order is required to festive days and weeks. Ex:. Valentine’s Day, Secretaries, Mothers, Holiday’s, Passover (Kosher Products)
14.-Allergy warning: nuts used in the manufacture of our products.
15.- Delightful Fruit Flowers is responsible for delivering the product in perfect condition to the customer, the company will not be responsible for the product after it accept delivery at the store or confirm delivery for our service delivery (“delivery”) this we can not control the conditions of management product and time consumption by the customer. Our products are made with fresh fruits to be eaten the same day, if not the same day will be the responsibility of the customer.
Have a claim on the product, you should contact the day of delivery or at the time of receipt, either by phone, fax or email. The customer must return the completely sealed and without being consumed product, you can send photos to prove your claim. Do not money back if the product does not complete a claim on the same day delivery or picked up at the store and ordering take 4 hours of the same.